About

Contact Email: pendrag @ sccoast.net

isa_760xN.4748208269_kthjMy name is Carla. I am the artist here at Pendragon Artworks. I went to art school at the Art Institute of Pittsburgh for Commercial Art and Advertising then relocated to Myrtle Beach, SC where I started selling my work at shows and galleries while teaching art classes for children. I opened a brick and mortar gallery/store called “The Painted Banana” where I sold my artwork and other fabulous artists’ work until 2009 at which time I closed the gallery and had a studio built on my home property where I currently work from. I LOVE my new studio!

isa_760xN.4550717487_7rzxPendragon Artworks has been in business since 2002′. As of to date, I have work in private and public collections throughout 45 states, Canada, the U.K, Australia, and Switzerland. I am a painter by trade. At this time, I paint mostly on canvas, but due to high demand, have started a line of my own hand-painted glasses. I am currently working on expanding my illustrations into children’s books and graphic novels called “Tbone & Friends” through digital media.

 

Shop Policies

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I do my best to have a tight run ship when it comes to my business. I’ve been selling online for ten years and do my best to keep my customers happy. If you EVER have a problem with your item, email me and I will do my best to make it right.

Payment Pendragon Artworks accepts:

Paypalchecks (when sending a check, keep in mind that item will be shipped after check clears), and money orders. If you have any special instructions, such as names ,colors, slogans, or gift message, please include your details in Paypal checkout note or email so it will be included with your order.

Art Turnaround Time

Stocked items and Glassware – 1- 3 business days after payment clears. Custom Glassware – Glasses are usually shipped a week after payment, two weeks for more than 12 glasses per order or during the Thanksgiving and Christmas holidays. Pendragon Artworks has a scheduled line up of orders. As soon as I receive payment, I place your order in my line up, on a “first come, first serve basis” If you need a glass by a certain date – Please email me at or before purchase and I will see what I can do to schedule your order within a certain time frame, but please keep in mind that glasses will need to be designed, painted, baked, packed and shipped. I will need appropriate time to do this. Overnight rush delivery – Order will have an extra cost of estimated express shipping cost plus an Emergency Rush Fee. Custom Painting/Artwork – Acrylic painting can take 1-2 weeks depending on complexity – Oil painting will take at least 4 weeks as oils will need to be completely dried to pack and ship.

Additional Payment Options

If paying by check or money order, write your check out to “Pendragon Artworks” and send it to:

Pendragon Artworks 

3309 Kin Lane

Conway, SC 29527

 

Shipping

moving_boxesAll glassware is bubblewrapped, sometimes double boxed, and packed in peanuts. I use priority mail which is 2-3 day shipping through USPS for small orders and paintings. Delivery Confirmation is on all items for tracking purposes. Shipping preference of larger orders will be decided by time frame and customer’s preference. You will be emailed the day item is shipped so you can expect its arrival. I usually have tracking on all items so they can be emailed to you and you can see where item is if you ever have a problem. I have had one incident that for some reason, it sat in the USPS warehouse for a couple of days, but regardless, items can usually be tracked down with delivery confirmation. I will AUTOMATICALLY ship to whatever address is on Paypal as I usually go through Paypal for your shipping label, so PLEASE make sure your Paypal shipping address and Etsy shipping address match. I will also send an item as a gift to another address and will include a birthday message, please email me with message at the time of purchase. I do not gift wrap or gift box any items as item’s packaging is to assure safe arrival which is Pendragon Artworks top priority.

INTERNATIONAL SHIPPING – Buyers from Hawaii, Alaska, or countries outside the U.S need to email with an address so the shipping can be estimated and I’ll adjust the shipping with your country’s address.

Refunds and Exchanges

If for some reason item is broken or damaged in transit or even lost, please email me at pendrag@sccoast.net. If you would like to exchange or be refunded for a broken item, I MUST have a digital photo of the broken item or item must be returned, shipping at your cost, within 10 days of receiving item (delivery confirmation confirms when you received the item). After proof of damage, I will exchange out the item, if possible, shipping back to you at my cost, to you or will send you a refund via Paypal. Things do happen and I’m a reasonable person that will do my best to make you happy.

Additional Policies and FAQs

I will do any kind of custom order. Personalizing an item is my specialty. Just email me and lets make it happen!

Contact Email: pendrag@sccoast.net

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Pendragon Artworks is currently not taking orders at this time. Thank you for visiting. Dismiss